Operations · Finance · Analytics · People

Run tighter.
Grow faster.

I specialize in medical aesthetics and multi-unit businesses — but if your operational challenges sound familiar, I'd love to connect regardless of industry or size.

Get in touch

About

Hi, I'm Zoe.

Zoe Mattingly

I've spent the better half of a decade working with high-growth consumer businesses — and I know what good operations look like, and what it costs when they're missing.

Most recently I was Director of People & Operations at SkinSpirit, overseeing analytics, training, and operational initiatives across 50+ locations. Before that: business operations at Minted, product at Tonal, and private equity at Makena Capital Management. I have an MBA from Stanford GSB.

I started Zoe Mattingly Consulting because I kept seeing the same thing: great operators held back by fragmented systems and reporting that couldn't keep up. I help fix that — hands-on, not hands-off.

Based in San Francisco. Limited engagements per quarter.

Stanford GSB — MBAConsumer & Retail, VC, Private Equity clubs
University of Michigan — BBAAcademic Captain, Women's Swimming
SkinSpirit — Director, People & Operations50+ locations · revenue analytics, L&D, ops strategy
10+ years across ops, finance & productSkinSpirit · Makena Capital · Minted · Tonal · VMG Partners

Areas of expertise

How I can help

My core expertise is in medical aesthetics, but the operational challenges I solve — systems, visibility, people, growth — show up across industries. Whether you're running one location or ten, let's talk.

Systems & SOPs

Document your best practices, standardize your workflows, and make consistent excellence repeatable across every unit.

Performance tracking

Build dashboards and KPI frameworks that give owners and managers the visibility they need to make fast, confident decisions.

Financial forecasting

Build revenue models and forecasting frameworks that give you a clear picture of performance across locations — and a reliable basis for growth decisions.

Multi-unit expansion

Launch new locations with speed and confidence using proven playbooks that prevent the missteps that slow growth.

People management & culture

Build teams that want to stay. I help operators create cultures where people feel valued, recognized, and motivated to perform.

Team training

Embed operational rigor into your culture through hands-on training, manager coaching, and onboarding frameworks.

Exit preparation

Preparing your business for a successful sale.

For founders considering a sale or recapitalization, I help you get the business in the best possible shape — financially, operationally, and strategically — before you go to market.

Financials

Clean-up & reporting

Normalize your books so they tell a clear, credible story to buyers.

Valuation

EBITDA & valuation analysis

Understand your true earnings power and what your business is worth today.

Analytics

Data & reporting readiness

Build the dashboards buyers expect — performance data that holds up to diligence.

Strategy

Strengths & weaknesses assessment

Address vulnerabilities before buyers find them — and amplify what's working.

Profitability

Cost reduction & margin improvement

Every point of EBITDA improvement has an outsized impact on your exit price.

Advisory

Offer evaluation & process support

When offers come in, I help you understand what you're actually being offered.

How it works

Structured.
Practical.
Results-first.

I don't do lengthy reports that gather dust. Every engagement ends with implemented change.

Med spas Multi-unit operators Founder-led businesses Service businesses Businesses preparing for sale
  • 01

    Discovery call

    30 minutes to understand your operations, goals, and the friction points holding you back.

  • 02

    Project plan

    A structured review of your high-priority projects and operational needs, so we focus on what moves the needle most.

  • 03

    Prioritized roadmap

    A clear, ranked action plan with effort vs. impact mapped so you know exactly what to do first.

  • 04

    Implementation support

    I stay hands-on through rollout — not just advising, but building alongside your team.

Get in touch

Let's see if we're a good fit.

I take on a small number of engagements each quarter. Fill out the form and I'll be in touch within a couple of business days.

Email hello@zoemattinglyconsulting.com

No pitch decks. No obligation. Just a conversation.

Thanks — I'll be in touch soon.

I typically respond within 1–2 business days.